Last updated: January 2026
At SteppeRiders LLC (“we”, “our”, “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights related to your data.
By using our website www.stepperiders.mn, submitting a booking request, filling out a lead form, or contacting us by email/phone, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1. Information you provide directly
* Name
* Email address
* Phone number
* Country and city
* Travel dates or preferred travel period
* Group size and tour preferences
Any additional details you provide through forms, WhatsApp, email, or phone
1.2. Automatically collected information
When you visit our website, certain data may be collected automatically:
* IP address
* Device type
* Browser type
* Pages visited
* Time spent on the site
We may use cookies to improve website performance and user experience.
2. How We Use Your Information
Your information is used for:
* Responding to your travel inquiries
* Providing tour prices, availability, and suggested itineraries
* Finalizing bookings
* Customer support
* Sending confirmations and updates
* Improving our services and website
* Marketing communication (only with your consent)
We do not sell or share your personal information with third parties for marketing purposes.
3. Sharing Your Information
We may share your information only in the following cases:
3.1. Service Providers
With trusted partners who help us operate our business:
* Tour guides
* Drivers
* Accommodation partners (when needed)
They only receive the minimum information required to provide the service.
3.2. Legal Requirements
If required by law, government request, or court order.
We do not sell your data to anyone.
4. Data Security
We take reasonable steps to protect your personal information from:
* Loss
* Misuse
* Unauthorized access
* Disclosure
However, no online system is 100% secure. You provide information at your own risk.
5. Your Rights
You have the right to:
* Request a copy of your personal data
* Correct inaccurate information
* Request deletion of your information
* Withdraw consent for marketing
To make any request, contact us at:
Email: stepperiders@gmail.com
Phone: +976 94224444
6. Data Retention
We keep your information only as long as necessary to:
* Provide our services
* Maintain booking and accounting records
* Comply with legal requirements
7. International Visitors
We welcome travelers from all over the world.
By submitting your information, you consent to its storage and processing in Mongolia.
8. Updates to This Privacy Policy
We may update this policy from time to time.
The latest version will always be available at:
www.stepperiders.mn/privacy-policy
Contact Us
If you have questions about this Privacy Policy or your personal information:
Email: stepperiders@gmail.com
Phone: +976 94224444